App Store Privacy Policy
This Privacy Policy explains how Quilateral LLC (“Quilateral,” “we,” “us,” or “our”) handles information in connection with our applications distributed through the Apple App Store for iPhone, iPad, Mac, Apple Watch, and Apple TV (collectively, the “Apps”). By using our Apps, you agree to the practices described below.
This policy applies only to our App Store Apps. It does not cover websites or other products operated by Quilateral, which may have their own privacy policies.
In short: We collect as little information as possible. We do not sell your personal information, we do not use it for third-party advertising, and we do not track you across apps or websites owned by other companies.
Information We Collect
Information you provide
If you contact us for support, we receive the information you choose to send, such as your name, email address, and the contents of your message. We use this only to respond to you.
Information stored on your device
Content you create in our Apps is stored locally on your device. If an App offers iCloud sync, that data is stored in your private iCloud account and managed by Apple under Apple’s Privacy Policy. Quilateral does not have access to your iCloud data.
Diagnostics
If you have opted in to share analytics with app developers in your device settings (Settings > Privacy & Security > Analytics & Improvements), Apple may provide us with anonymized crash reports and usage statistics. This information does not identify you personally and is used only to fix bugs and improve our Apps.
Purchases
All in-app purchases and subscriptions are processed by Apple. We do not receive or store your payment information. Apple may share limited, non-identifying transaction information with us (such as whether a purchase is active) so that we can unlock the features you paid for.
Device permissions
Some Apps may request access to features such as the camera, photos, location, notifications, or Health data. Access is requested only when needed for a feature you choose to use, is processed on your device wherever possible, and can be changed at any time in your device’s Settings app.
How We Use Information
- To provide, operate, and maintain the Apps.
- To respond to support requests and feedback.
- To diagnose technical problems and improve performance.
- To comply with legal obligations.
Tracking and Advertising
Our Apps do not track you as defined by Apple’s App Tracking Transparency framework, and we do not share your data with data brokers or advertising networks. If an App ever introduces a feature that requires tracking, we will request your permission through the App Tracking Transparency prompt before doing so, and update this policy.
Sharing of Information
We do not sell or rent your personal information. We may share information only:
- With service providers who help us operate the Apps (for example, email support tools), under obligations to keep it confidential and use it only on our behalf.
- When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Quilateral, our users, or others.
- In connection with a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.
Data Retention
Support correspondence is kept only as long as needed to resolve your request and for reasonable record-keeping. Data stored on your device or in your iCloud account remains under your control and is removed when you delete it or delete the App.
Your Choices and Rights
You can manage permissions in Settings, opt out of sharing analytics with developers, and delete an App at any time to remove its locally stored data. Depending on where you live (for example, under the GDPR or the California Consumer Privacy Act), you may have the right to access, correct, or delete personal information we hold about you, or to object to certain processing. To make a request, email us at the address below. We will not discriminate against you for exercising these rights.
Account Deletion
If an App allows you to create an account, you can delete that account and its associated data from within the App. You may also request deletion by contacting us, and we will complete it within 30 days.
Children’s Privacy
Our Apps are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, but we work to keep the data we handle to a minimum and protect it appropriately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of the Apps after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or your data, contact:
Quilateral LLC
Email: privacy@quilateral.com